At The Forefront Podcast Welcomes Panel of Senior Living Experts

Check out our two-part episode of “At The Forefront” featuring an advisory panel of senior living experts to discuss multiple facets of the continuing care retirement community (CCRC) industry. Tim Mallad and the panel guests including Steve Ailey, George Linial and Pam Altizer, provide a comprehensive overview of the history and current state of senior living. This trio offers tips when researching a CCRC provider, discuss entry fees and financing and offer personal insight into selecting the best senior living community based on an individual’s needs and preferences. Join us for this special two-part episode designed to help you and your loved ones navigate the path to living well through senior living.


Steve Ailey is the CFO for Forefront Living and has 20 years of experience in financial and operations management. His professional background includes working with non-profit healthcare organizations and financial firms.

George Linial is the CEO and President of LeadingAge Texas and has more than 20 years of experience in working with senior issues. LeadingAge provides leadership, advocacy and education for not-for-profit retirement housing and nursing home communities.

Pam Altizer is a retired business professional with a finance background. Pam and her husband Goose are both active residents at Presbyterian Village North. Pam’s mother Betty also resides at Presbyterian Village North.

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Introducing Ke’o Velasquez – Corporate Director of Operations and Hospitality

It is with great pleasure that Forefront Living announces Ke’o Velasquez as its Corporate Director of Operations and Hospitality. Ke’o brings more than 20 years’ experience in the hospitality and senior living industries with him as he joins our team!

In his role as Corporate Director of Operations and Hospitality, Ke’o will support each of our entities with a focus on teammate engagement and retention, resident satisfaction and continually improving the quality of services provided to our residents and patients.  

Ke’o Velasquez

Prior to joining Forefront Living, he served as the Executive Director of The Preston of Park Cities, a luxury senior living community offering Assisted Living and Memory Care in Dallas, Texas. In his role at The Preston, he oversaw and directed all facets of the day-to-day operations while developing and executing long and short-term goals and initiatives. His effective communication and leadership skills were key factors in leading his team through the COVID-19 pandemic while ensuring a positive experience for team members, residents and their families.

Before he transitioned to senior living, Ke’o worked as the Executive Sous Chef for The Four Seasons Resort and Club in Irving, Texas. In that position, he oversaw all aspects of the extensive culinary program. During the span of his career in hospitality and culinary arts, Ke’o received multiple awards from national and international organizations including The American Culinary Federation and Chaine de Rotiseurs. He is passionate about multi-ethnic cuisine, nutritional therapy, restaurant design and management with the highest expectations of hospitality standards and was also featured on Food Network’s Best Young Chefs of America program.

“I am very excited to join the Forefront family and start the next chapter in my journey with senior living. I am looking forward to immersing myself in the culture and sharing my passion for the industry and hospitality,” Velasquez said.

When not serving seniors, Velasquez enjoys traveling to his native Hawaii, camping with his son, working on projects around the house and cooking. 

Please join us in welcoming Ke’o Velasquez to the Forefront Living family!

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Forefront Living Shares Story at Annual Conference

Forefront Living’s consulting partner, Greystone, holds a conference each year entitled “The Greystone Event”. This conference is designed to educate attendees on various aspects of senior living.

This year, Forefront Living CEO, Tim Mallad, joined Rockwood’s President and CEO, Alan Curryer as well as Greystone Senior Vice President, Stuart Jackson to discuss Provider Journeys Part I: Path to Growth, Change and Expanding the Mission. During their 45-minute session this group discussed the journey of how they identified opportunities, established direction, maintained alignment and achieved success in a dynamic market.

Following the Forefront Living conference session, a group of 15 attendees toured The Outlook at Windhaven’s Information Center and the Presbyterian Village North (PVN) campus, including the refreshed Corrigan building and Hawthorne expansion. The tour concluded with a happy hour in the Sky Lounge, located on the top floor of The Hawthorne.

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Michael Clinton Inspires Attendees to Roar

Forefront Living welcomed a diverse group of community leaders to the Marnie and Kern Wildenthal Education Center last week to hear from the dynamic speaker and author of the inspirational book ROAR Into the Second Half of Your Life, Michael Clinton. This educational luncheon, the first in a quarterly series, was planned in response to the desire to continue to grow our knowledge and share it with those in our community as we foster new relationships.

In addition to a gourmet lunch created by PVN Executive Chef, Kevin Neff and Faith Presbyterian Hospice Chef, Manny Herrera, those in attendance received an update on the Forefront Living organization from CEO, Tim Mallad.

Click here to learn how to become involved with our organization.

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At The Forefront Podcast Featuring Chef Kevin Neff


In this episode, host Tim Mallad welcomes Kevin Neff, Executive Chef at Presbyterian Village North (PVN), to demonstrate that healthy cooking is easy and tasty! In this twenty-minute podcast, Tim and Chef Neff share recipes from Brain Health Kitchen, and partner to prepare these delicious dishes supporting brain health. Join us for this very special culinary episode and learn how consuming specific foods can slow down cognitive decline, benefiting individuals of all ages.


Executive Chef, Kevin Neff, brings more than 20 years of professional culinary experience to PVN’s kitchen. He is passionate about creating meals that are not only delicious, but also fresh, exciting and beautiful. Kevin leads a kitchen staff of 70 teammates who prepare more than 900 carefully planned and scrumptious meals, daily.

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At The Forefront Podcast Featuring Geert Houben, CEO of Cubigo


In this episode, host Tim Mallad welcomes Geert Houben, Founder and CEO of Cubigo, an integrated senior living software platform seamlessly connecting staff, residents, and family members while digitizing common functions within senior living communities (dining, maintenance, transportation, communication, and activities). In this thirty-minute podcast, Tim and Geert discuss the benefits and misconceptions of combining seniors with modern technology usage. Join us for this very special episode and learn how technology is positively impacting seniors through greater connectivity and communication across the globe.


A native of Belgium, Geert Houben has served as Founder and CEO of Cubigo since 2016. Cubigo was inspired by the challenges faced by Geert’s grandmother as she aged and led him into believing that technology could help with those challenges. Geert said, “We had to bring together two totally opposed worlds, that of technology and the world of senior citizens. But imagine the user potential!” Cubigo is utilized globally in 600 senior living communities across the United States and Europe.

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‘At the Forefront’ Podcast Features Forefront Living Board Member: Laura Wright

In the seventh episode of “At The Forefront”, host Tim Mallad welcomes Laura Wright, Forefront Living Board Member, who has deep experience working with growing companies and establishing and nurturing a positive and fun culture in the workplace.

In this thirty-minute podcast, Tim and Laura discuss her career with Southwest Airlines and the changes she experienced through growth and lessons learned.

Join us for this very special episode and come away with a renewed focus on fun at work!

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The Outlook at Windhaven Announces its Director of Sales and Marketing

With great pleasure The Outlook at Windhaven, Forefront Living’s newest community announces Jennifer Campbell as its Director of Sales and Marketing.

The Outlook at Windhaven will provide 183 independent living residences, a 153-unit apartment building with underground parking and 30 cottage homes with attached garages. It will also include a 56-unit building for assisted living and memory care services and a clubhouse building all on 18.25 acres.

“We are thrilled to have Jennifer join our Outlook team,” said Kim Harden, The Outlook at Windhaven Executive Director. “She brings not only experience and a proven track record of success, but also a caring heart for seniors. Jennifer is a seasoned professional who will be a great asset to our team.”

Jennifer Campbell, Director of Sales and Marketing

“I’m so excited to join the team at the Outlook and to help bring the vision of this incredible community to fruition. It is a joy to work for a company with such strong values right in my backyard. I look forward to meeting and working with seniors and their families as well as professionals and organizations in this area.”

Jennifer is a proven, successful and dedicated leader who brings a wealth of experience to The Outlook at Windhaven. Prior to joining The Outlook, she was Director of Sales and Marketing at Ventana at Buckner, a luxury senior living community in Dallas. Jennifer’s effective communication and leadership skills were key factors in not only leading her team through a pandemic but meeting goals, all while ensuring a positive experience for both team members and prospects.

“We have been searching for quite a while for the ideal person to be our sales and marketing director and believe we found the right match in Jennifer,” said Barbara Matamoros, Forefront Living Director of Sales and Marketing. “Not only does she have the experience we have been looking for, but as a Plano resident, she understands the value of living in this area.”

Apart from her love of seniors, Jennifer is passionate about her family, a husband and daughter in high school, as well as animals. Jennifer is the mom to a cat, dog and a snake. In her free time, she enjoys an active lifestyle, including volunteering, water sports, snow skiing, cross-fit, yoga and reading.

“I’m so excited to join the team at the Outlook and to help bring the vision of this incredible community to fruition. It is a joy to work for a company with such strong values right in my backyard. I look forward to meeting and working with seniors and their families as well as professionals and organizations in this area.” Learn more at

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Forefront Living Gifts Puppy Love to Residents, Patients and Teammates

This year Forefront Living sweetened Valentine’s Day in an unusual way for its patients and residents. They were showered with an abundance of puppy love!

A trio of Vizsla puppies, all from the same litter, visited residents of Presbyterian Village North (PVN) on Friday, February 11, to spread puppy love to those who have been intermittently affected by COVID-19 social restrictions.

All decked out in matching sweaters, harnesses, leashes and Valentine’s Day scarves, Hamilton, Sergeant Bevo and Holmes cuddled, played and wiggled their way around approximately 60 assisted living residents. Teammates escorted the puppies handing out homemade valentines from Sergeant Bevo’s owner, a six-year-old boy who incorporated his puppy’s paw prints into his designs. Girl Scout cookies with homemade valentines from a local Girl Scout and roses donated by Forefront Living sweetened the experience even more.

The residents enjoyed their dose of puppy love and have asked to bring the pack of puppies back for more visits so they can watch them grow up.

“It was really fun to watch the resident’s and patient’s eyes light up when the puppies entered the room,” David Keaton, Forefront Living teammate said. “Experiencing a little puppy love was a special perk for the teammates as well.”

The day before his trip to PVN, one of the puppies paid a special visit to patients and their families at the T. Boone Pickens Hospice Center (TBPHC).

Together with music therapist, Kathleen Montes, those who expressed interest in spending time with a furry friend, received a visit from the two-month-old puppy. The puppy kisses provided a fun distraction and bright spot for six patients and their families. Each person visited received a long-stemmed red rose and photos with the puppy to commemorate the occasion.

Click here to watch local news coverage of “Project Puppy Love”.

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